RGBA ("we," "us," or "our") operates the RGBA platform at rgba.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
Account Information
When you sign in with Google, we receive your name, email address, and profile picture from your Google account. We do not receive or store your Google password.
Payment Information
Payment processing is handled entirely by Stripe. We do not store your credit card number or full payment details. We receive transaction confirmations and subscription status from Stripe.
User Content
We collect images you upload and text prompts you provide for video generation. Generated videos and associated metadata are also stored as part of your account.
Usage Data
We automatically collect information about how you interact with our service, including pages visited, features used, browser type, IP address, and device information.
2. How We Use Your Information
- To provide, maintain, and improve our video generation service
- To process your transactions and manage your subscription
- To send you service-related communications (e.g., account updates, security alerts)
- To generate AI-powered video content based on your inputs
- To monitor and analyze usage patterns to improve user experience
- To detect, prevent, and address technical issues or abuse
- To comply with legal obligations
3. Third-Party Services
We use the following third-party services to operate our platform. Each has its own privacy policy governing data handling:
- Google — Authentication (Google Sign-In)
- Stripe — Payment processing and subscription management
- OpenAI — AI-powered concept and script generation
- Replicate — AI image and video generation
- Amazon Web Services (S3) — Cloud storage for uploaded and generated media
- Supabase — Database and user authentication infrastructure
Your prompts and uploaded images may be sent to OpenAI and Replicate for processing. We recommend reviewing their respective privacy policies for details on how they handle data.
4. Data Storage & Security
Your data is stored using industry-standard cloud infrastructure. We use encryption in transit (TLS/SSL) and implement access controls to protect your information. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies & Sessions
We use cookies and similar technologies to maintain your authentication session and remember your preferences. These are essential cookies required for the service to function. We do not use third-party advertising or tracking cookies.
6. Data Retention
We retain your account information and generated content for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or billing purposes. Payment records may be retained for up to 7 years as required by applicable tax and financial regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing of your data
- Request a portable copy of your data
To exercise any of these rights, please contact us at the email address below.
8. Children's Privacy
Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@rgba.ai.